AI Call & Lead Intake
Every call answered, every lead qualified
A missed call is a job that went to a competitor. We build intake that answers around the clock, asks the right qualifying questions for your trade, books straightforward work automatically, and escalates real emergencies to a human immediately.
- Typical timeline
- 4–8 weeks
- What you end up with
- No lead sitting unanswered, at any hour.
Scope
What this includes
- 24/7 voice and text intake with natural conversation
- Trade-specific qualifying questions and triage
- Emergency detection with immediate human escalation
- Automatic booking for routine, well-understood jobs
- Instant follow-up on web form and missed-call leads
- Spanish and English handling
- Full transcripts and recordings attached to each lead
- Clear handoff rules so nothing loops forever
Typical engagements
What people usually ask for
Representative projects rather than a fixed menu. Yours gets scoped and priced after a call, because guessing at a number before understanding the problem helps nobody.
After-hours call answering
Covers nights, weekends, and holidays without an answering service retainer.
Missed-call text-back
An unanswered call gets a text within seconds, before they dial the next company.
Lead qualification and routing
Scored and routed to the right person with context already gathered.
Review and reactivation campaigns
Follow-up with past customers for maintenance and dormant estimates.
AI intake FAQ
AI intake questions, answered
Not covered here? hello@megasfera.net
Will customers know they are talking to a machine?
We disclose it, because pretending otherwise backfires and in some states creates legal exposure. In practice people care far more about a fast answer at 10 PM than about who answered.
What if it mishandles a gas leak or a flood?
Emergency triage is the first thing we build and the hardest thing we test. Anything matching an emergency pattern skips the automation and reaches a human immediately. When the system is unsure, it escalates — the default is always toward a person.
Does this replace my office staff?
Usually it absorbs the after-hours and overflow volume your staff cannot cover anyway. Most owners use it to stop losing nights and weekends, not to cut people.
Other work
Often built alongside this
Most projects touch more than one of these. Scoping them together is usually cheaper than doing them as separate engagements.
Thinking about ai intake?
Book a 30-minute call. We will tell you whether it is worth building, roughly what it takes, and if an off-the-shelf tool would serve you better.